Skip to main content

Online booking

Online booking software dog groomers can trust with their calendar

Give every client a simple way to book, and keep full control of what they can book, when, and with whom.

The Grooming App online booking portal showing location and pet selection

Stop playing phone tag with your own calendar

A pet parent booking a grooming appointment from the couch

Every missed call is a lost booking, and every booking taken by phone is a few minutes you did not spend with a dog. The Grooming App gives each business its own booking portal where pet parents create an account, save their pets, and request an appointment any time of day.

The difference between a booking form and a booking system is control. You decide which services are bookable, how much notice you need, whether prices show, and whether requests are confirmed instantly or wait for your approval, so the calendar stays the way you built it.

Online booking

What you can do

Multi-pet bookings

Clients book several pets in one visit and pick the right service for each, so a family of three dogs does not become three separate bookings.

Groomer choice or first available

Pet parents can pick their favorite groomer or take the next opening. Turn online booking off for any groomer who needs a closed book.

Approval or instant confirmation

Auto-confirm trusted slots or require approval for everything. Pending requests show up with a badge so nothing slips.

Minimum notice and slot intervals

Require same-day, 24-hour or longer notice, set different notice for mobile appointments, and choose how often time slots appear.

Waivers and vaccination rules

Use the preset waiver, write your own, or turn it off. Require vaccination records and emergency contacts before a client can book.

Built-in wait list

Clients who cannot find a time can join your wait list for specific dates, groomers or services, and you contact them when a spot opens.

Everything included with online booking

Make the booking experience yours

Choose exactly which services and animals are bookable, set minimum notice for shop and mobile visits, pick the confirmation mode, and write the waiver in your own voice. Nothing about online booking is all-or-nothing.

  • Booking portal for each business with pet parent sign-up and login
  • Saved pets, addresses and visit history for returning clients
  • Dogs, cats and other animals with their own bookable services
  • Service selection by main service plus add-ons
  • Real-time availability by groomer, date range and calendar
  • Mobile grooming availability by service zone
  • Boarding and daycare booking when enabled
  • Customer notes on every booking
  • Self-service cancellation by the pet parent
  • Show or hide prices, price ranges, durations and end times

Online booking: common questions

Can clients book more than one pet at a time?

Yes. Pet parents select every pet visiting and choose a main service and any add-ons for each one, and the visit length is calculated for the whole group.

Can I stop clients from booking certain services online?

Yes. You pick which services are bookable online, and you can keep staff-only services, like specialty treatments, off the portal entirely.

Will online booking double-book my groomers?

No. Availability comes from each groomer's schedule and existing appointments, and conflicts are checked before a booking is accepted.

Can I review bookings before they are confirmed?

Yes. Switch the portal to approval mode and every request arrives as pending until you confirm it.

Run your grooming business with room to breathe

Start your 30-day free trial with the full product. No credit card needed.