Clients & pets
Pet grooming client and pet records software your groomers will use
Every pet's history, preferences and paperwork, ready before the next appointment starts.
Know the dog before they reach the table
The best grooming businesses feel like they remember every pet. The Grooming App makes that easy: coat type, weight, allergies, behavior notes and what was done last time are on the pet's profile, not in someone's head.
Client records hold contact details, addresses and up to three phone numbers, so you reach the right person when it matters. When duplicates sneak in, a built-in finder merges clients and pets without losing history.
Clients & pets
What you can do
Rich pet profiles
Breed, weight, size, sex, birthdate, coat length and type, allergies and special notes live on the pet.
Per-groomer timing
Record how long a specific pet takes with a specific groomer and scheduling uses it automatically.
Documents with expiry
Store vaccination records and other documents with expiration dates. Clients can upload their own from the portal.
Photos
Add pet photos and after-groom photos, remove backgrounds and drop in seasonal backdrops for sharing.
Instant search
Find a client by name, phone or email, or by their pet's name, from any page.
Merge duplicates
Find likely duplicate clients, preview the merge and combine records and pets in one step.
Everything included with clients and pets
Control who sees client details
Contact info, client edits, merges and exports are separate permissions, so you can give the front desk what they need and keep sensitive actions with managers.
- Client profiles with address, notes and status
- Up to three phone numbers with names and types
- Multiple pets per client
- Dogs, cats and other animals
- Allergies and special handling notes
- Full appointment history on every client and pet
- Pet document storage and download
- Client and pet merge with preview
- CSV export of clients, pets and appointments
Clients & pets: common questions
Can groomers add notes about a pet?
Yes. Special notes and allergies sit on the pet profile and show wherever the pet appears.
Can clients manage their own pets?
Yes. Pet parents can add pets, update details and upload documents from their portal.
How do I clean up duplicate clients?
Use the duplicate finder to compare records, preview what will merge and complete the merge.
Keep exploring
Online booking
Give every client a simple way to book, and keep full control of what they can book, when, and with whom.
Learn moreImport & export
Bring your clients, pets and upcoming appointments with you, and take your data out any time you want.
Learn moreCheckout & payments
Turn a finished groom into a recorded payment in seconds, with tax, tips, discounts and split tenders handled.
Learn more
Run your grooming business with room to breathe
Start your 30-day free trial with the full product. No credit card needed.